• Vadodara, Gujarat, IND
  • Full Time Opportunity
  • 2+ Years Experience

Description

We are seeking a proactive Client Service Executive to deliver exceptional support and maintain strong client relationships. The role involves addressing client needs, ensuring satisfaction, and fostering long-term partnerships.

Responsibilities

  • Serve as the primary point of contact for client inquiries and concerns.
  • Build and maintain positive relationships with clients to ensure satisfaction.
  • Coordinate with internal teams to deliver timely and efficient solutions.
  • Handle client onboarding and provide product/service training as needed.
  • Monitor client accounts and identify opportunities for upselling or cross-selling.
  • Address and resolve client issues promptly to ensure retention.

Qualifications

  • Bachelor’s degree in Business, Communication, or a related field.
  • Strong interpersonal, problem-solving, and organizational skills.
  • Proficiency in CRM tools and customer service platforms
Let's get in touch

Looking for New Opportunities??
Complete the form to apply today.

Address:

421 Kamaxi Kunj, Beside D-Mart, Chhani Road, Vadodara, Gujarat, India 390002

Contacts:

Email: support@informatica-group.com
Phone: +91 7016778569

Get in touch

Let us know who you are and what you're looking for below, and we'll get back to you within 24 hours.

    Our Interview Process

    01

    Intro Call

    Short discussion about skills, background, fitment and your preferences & motivations

    02

    Round One

    Discussion on your work experience, industry knowledge, skills set, achievements & other

    03

    Round Two

    An assignment to understand approach to problem-solving and taking initatives

    04

    Final Discussion

    Discussion on CTC, onboarding, projects, achievements and cultural fitment assessment